Одну секунду
Что-то сучилось. Попробуйте еще раз.
Helpdesk for Jira смотреть последние обновления за сегодня на .
Jira Service Management, the next generation of Jira Service Desk, empowers teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Ready to amp up your ITSM? Try Jira Service Management for free.
Welcome to our YouTube tutorial on how to use Jira Service Desk! In this video, we will provide you with a step-by-step guide to help you navigate and utilize the powerful features of Jira Service Desk for efficient IT service management. Whether you're new to Jira or looking to enhance your knowledge, this tutorial is designed to assist you in making the most of this popular service desk tool. By the end of this tutorial, you'll have a solid foundation in using Jira Service Desk, enabling you to effectively handle customer requests, track issues, and streamline your support processes. Don't forget to like the video, subscribe to our channel for more Jira tutorials, and feel free to leave any questions or comments in the section below. Let's get started with Jira Service Desk! Refer Below link for Complete Jira Playlist: 🤍 Refer Below link for Jira REST API Playlist: 🤍 Jira Addon: 🤍 Jira Automation: 🤍 - MUST JOIN : 🌐 Telegram Channel ● 🤍 - Suggestions and Feedback 🐦 TWITTER ● 🤍 - For collaboration, Complain or suggestion email me at raideepakd🤍gmail.com 🐦 TWITTER ● 🤍 🌐 LINKEDIN ● 🤍 - #jira #atlassianjira #jiraadmin #jiracloud #jiratutorial #filters #snapshot #backup #atlassian Did you enjoy the video? If so, give it a like above! Subscribe to our channel for more techie video 👉 🤍 Keep Learning!! Keep Growing!! P.S. Make sure to keep up with us by clicking the bell!
Rate Comment Subscribe Share Thank You Jira Software: 🤍 Join this channel to get access to perks: 🤍 My Sample Resume Playlist: 🤍 My Interview Questions Playlist: 🤍 My Courses for New People In Tech: 🤍 IT Helpdesk/Support Real Life Tickets: 🤍 My Discord Channel: 🤍 You want To Support My Content (Buy me a beer or coffee) 🤍
From this video you will be able to understand Jira Service Desk, its capabilities and some possible use cases. Please contact us for more information regarding your needs, we have found Jira Service Desk to be a very flexible platform.
In this 1-hour webinar, Expium's Atlassian Certified Experts provide a comprehensive introduction to Atlassian's enterprise service management solution, Jira Service Management, covering basic tool features such as customer portals, SLAs, queues, request types, and knowledge bases, as well as real-life use cases built for our clients.
Get customers for life with HelpDesk for Jira: — A handy customer portal — Relevant articles are displayed instantly — Similar issues are also shown — SLA helps agents set priorities — Relevant hints speed up the support — Comment templates save time — Choose who will see your comment — Customer feedback can be collected — Users can report an issue via email — An issue can be created from a comment — A customizable "My issues" menu — Brand the portal? Why not! HelpDesk for Jira: buy it now or try it for free! 🤍 Video production services: 🤍 Производство видеороликов: 🤍
This livestream course will cover the basics of Jira Service Management, most commonly known as JSM. Jira Service Management is different than Jira Software. It a completely different product that looks and feels like the Jira you know and love, but it has a different use case. In this course, I'll help you get started with JSM and give you some tips along the way to help you understand if you should be using JSM or just regular Jira. Connect with me: 🤍
Overview - Jira Service Desk Tutorial 2020 Hey Guys, Anatoly here! ✌ Are you stuck with your JIRA ? Lets sit down for an hour or two, so I can unblock you!!! Here is how to get yourself in my calendar: 🤍 ❤ Anatoly In this tutorial we will take a first look at Jira Service Desk in the Cloud. This is not a detailed step by step guide but more an Overview. We will learn how to go to Jira Service Desk, How to view the project and what are some of the menus. Also what is the difference between JIRA and JIRA Service Desk 00:00 What is this all about 00:40 What Is Jira Service Desk 1:27 How to get to Jira Service Desk UI 1:50 Overview of Jira Service Desk Projects 2:10 Jira Service Desk UI 2:38 What is Jira Service Desk Queue 2:40 Customers Menu Overview 3:10 Reports Overview 3:33 Raise a Request in JIRA Service Desk 4:19 Knowledge Base 4:45 Different Channels to Submit Requests 5:00 How to invite team members to Jira Service Desk Still confused? Book 1-on-1 time with me here: 🤍 - Related Videos to check out: Request Type Vs Issue Type in JIRA Service Desk : 🤍 How To Create a Project In JIRA Service Desk: 🤍 How to Add a Customer In JIRA Service Desk: 🤍 How to Add an Agent in JIRA Service Desk: 🤍 How to Raise an Issue via Email in JIRA Service Desk: 🤍 How to Customize Customer Portal in JIRA Service Desk: 🤍 - Stay in touch: Want Anatoly to help your business ? 🤍 Connect on Linkedin: 🤍 Connect on Facebook: 🤍
Try & Buy: 🤍 Plugin provides the best way to do HelpDesk for external users because they don't need a JIRA logon permission (like jira-users members). So, you could have a JIRA license just for your support team. There is a polite license policy for HelpDesk needs. It is the more cheaper way than JIRA Service Desk to support your customers. HelpDesk for Jira add-on built by Teamlead, Atlassian Gold Solution Partner. Key highlights: Don’t pay for support your clients - all external users for free Every member of your team can help the customer no matter if he is from agents or not Prevent duplicate issues with similar issues search HelpDesk mail handler allows you to create new issues, comment, attachments, and even new HelpDesk users via mail Set clients notification scheme as you wish. Integrate with CRM for Jira to manage all relationships with your clients - companies, not only support for single customers. Integrate with Calendar for Jira to plan calls or online meetings with your clients Our team is ready to customize HelpDesk for Jira in accordance with your requirements Ready to get closer with HelpDesk for Jira - try our Live demo (🤍 or request online presentation with our expert. (🤍
Conoce cómo #Jira puede cubrir la práctica de #ServiceDesk de #ITIL. Contáctanos a través de nuestros correos: ► asael.sepulveda🤍enevasys.com ► josue.morales🤍enevasys.com Encuentra información sobre Atlassian y sus soluciones: 🤍 ¿Te interesa adquirir o implementar herramientas Atlassian en tu organización? Contáctanos ► Correo: ventas🤍enevasys.com Whatsapp: +52 81 1064 9831 🤍 Más contenido ► ► ITIL con Jira: 🤍 ► DevOps con Atlassian: 🤍 ► El camino hacia la agilidad organizacional con Atlassian: 🤍 ► Administración de pruebas con Jira y QMetry: 🤍 ► Atlassian Cloud APIs: 🤍 Encuentra información sobre Atlassian y sus soluciones: 🤍 Conoce más de EnevaSys ► Somos una empresa especializada en Transformación ÁGIL: Agile - Atlassian - ITSM - DevOps . Somos Atlassian Partners, Bronze Partners de Scaled Agile y Co-Owners de Management 3.0. 🤍enevasys.com Redes Sociales ► Facebook: 🤍 LinkedIn: 🤍 Twitter: 🤍 Instagram: 🤍
Veja agora tutorial SIMPLES e COMPLETO JIRA SERVICE DESK 🚀 Inscreva-se para receber tudo sobre METODOLOGIA ÁGIL & PRODUTIVIDADE 👉 🤍 🗒 SOBRE ESSE VÍDEO Jira Service Desk - Visão Geral ( Tutorial Simples e Completo do Jira Service Desk ) Jira Service Desk é uma solução para gestão de times de atendimento, veja o vídeo e entenda mais como funciona. ❤️ COMPARTILHE ESSE VÍDEO 👉 🤍 😎 Quer tornar-se um admin Jira? Se inscreve no pré-lançamento: 👉 🤍 🔴 ASSISTA TAMBÉM + Jira Service Desk - Visão Geral 👉 🤍 + Jira Software - Visão Geral 👉 🤍 + JIRA Cloud Vs JIRA Server: Qual utilizar?! 👉 🤍 😎 SAIBA MAIS SOBRE A MOXIE 👇 Moxie é uma empresa de consultoria em soluções Atlassian. Nossos serviços consistem em parametrização, suporte crítico e treinamento. Moxie oferece resultados como: Maior produtividade; Melhor atendimento ao cliente; e Maior visibilidade de entregas e projetos. Nossa equipe é composta por profissionais especializados em soluções Atlassian, Agile e ITIL. 👉 Siga a Moxie no LinkedIn - 🤍 HASHTAGS #MetodologiaAgil #FerramentasDeProdutividade #DicasDeProdutividade
Need Help Setting up your Jira Service Desk ? My team can help, schedule consultation at 🤍 Still confused? Book 1-on-1 time with me here: 🤍 Today we will learn how to raise an issue using Email Join Facebook Group To Talk to Fellow Agile Professionals: 🤍
To watch the full webinar, go to 🤍 Your customers are the heart of your business. Give them the best tool through which to register their service and support requests with JIRA Service Desk! In this webinar, Consultant, Kartik Malhotra demonstrates customer service use cases and best practices to increase your customer service effectiveness. Faster responses equal happy customers- and that's just good business!
In this webinar we will explore the following topics: 1) Need for AI-powered Automation in Jira context 2) Ease of access as a key to Self-service 3) Knowledge Automation and Confluence 4) Task and Process automation 5) Auto-resolution and Auto-deflection of tickets 6) 3 factors for high adoption 7) Key success metrics & benefits
Checkout streamlines your purchasing process, so you can handle everything with the simplicity and power of Jira Service Desk. Eliminate emails, phone calls, and walkways by centralizing all of your requests, orders, and fulfillment in Checkout.
In this tutorial, we will show you how you can create a Jira Service Desk using the Forms module in Jira Service Management. Summary: 00:00 Intro 00:19 Create Project from a template 00:53 Create the Request Types 03:20 Create and associate Forms to the request types 07:17 Create Jira Requests via the portal 09:16 Resolve the Requests as an Agent If you enjoy this video, please subscribe: 🤍 = Create Online Course Videos | Descript Video Editing Tutorial 🤍
Ein IT-Helpdesk kann intern und extern wirksam werden. Wie genau eine IT-Abteilung hierzu strukturiert ist, ist dabei sekundär. Jira hilft dabei, eine Struktur gezielt zu etablieren. Nutzen Sie die Vorteile eines Jira-basierten IT-Helpdesks ✅ weniger E-Mail-Ping-Pong ✅ alle relevanten Daten bei gleich bei Einganag einer Anfrage ✅ Priorisierte Zuweisung an die korrekten Ansprechpartner ✅ nachverfolgbare To-Do's und Anfragen ✅ saubere Reporting und messbare IT-Services Die Honicon GmbH unterstützt Sie als Full-Service-Dienstleister bei der Umsetzung eines IT-Helpdesks in Ihrer Unternehmensumgebung. Lernen Sie Honicon, Jira, Atlassian und Ihre Möglichkeiten kennen: 🤍
In this short video we'll show you just how quick and easy it is to create a service desk for all of the different departments in your company or organization.
Join this channel to get access to perks: 🤍 My equipment: 🤍 Like on Facebook 🤍 Tech and Science Articles: CosmicNovo.com 🤍
Jira Courses, Training and Consulting: 🤍 As promised I am starting a series on Jira Service Desk. In this video let us create a project, quickly take a look at the queues, customer portal and raise a ticket. #JiraServiceDesk #ITSM #ITIL #QuickIntroduction #Queue #CustomerPortal Need my help? Raise a ticket for me: 🤍 #### Jira books and Video courses (Available to buy) 1. Jira Quick Start Guide (Book): 🤍 2. Mastering Jira (Book): 🤍 3. Jira 7 Guide for Administrators and Developers (Video course): 🤍 4. Jira 7 Essentials (Video course): 🤍 Free Video courses 1. GetAnswers: 🤍 2. Portfolio for Jira: 🤍 3. Structure for Jira: 🤍 4. ScriptRunner for Jira: 🤍 5. Google Apps Script tutorials: 🤍 6. JiraTips: 🤍 Social 1. Blog: 🤍 2. Linkedin: 🤍 3. Twitter: 🤍 4. Instagram: 🤍 5. Spotify Podcast: 🤍 6. Apple Podcast: 🤍 7. Youtube: 🤍 ####
In this video, we talk about the benefits and possibilities of creating a unique Customer Portal in Jira Service Management. Our Atlassian Apps Marketing Manager Dimitry Hryb shows how following a brand style in the support process improves customer experience and satisfaction, which elements of the Customer Portal's UI are of the greatest importance for the customers, and how to make Jira Service Management a piece of art by building 3 different Portal examples from scratch. Contents: 00:53 - The general idea 01:43 - Importance of branding and customer experience 03:05 - Jira Service Management user interface evolution 04:27 - Theme Extension for Jira Service Management 05:18 - Demo 08:47 - Summary 09:15 - Refined vs. Theme Extension 09:47 - What's in the future? Feel like you need Theme Extension for Jira Service Management? Here it is on the Atlassian Marketplace: 🤍 Here's more info on customizing the cards' layout and creating custom ones: 🤍 Here are 5 more Marketplace apps that can take your Jira Service Management to the next level: 🤍 We're going to release more such videos - subscribe this channel to get them all right into your inbox! Follow and don't miss the upcoming materials: 🤍 🤍 🤍 🤍
Automate your end-to-end customer support process with Workato to enrich your service desk tickets with relevant info from your helpdesk, respond to customer tickets, and escalate tickets faster. Learn more about transforming your workflows with Slack and Jira: 🤍 View all JIRA Service Desk integration recipes at 🤍
¿Tienes 2 minutos? Es todo lo que necesitas para descubrir JIRA Service Desk. JIRA Service Desk es la nueva propuesta de Atlassian para la gestión de las operaciones de "service desks", "help desks" o centros de atención y soporte al usuario. Una evolución del conocido plugin VertygoSLA, JIRA Service Desk nos otorga control sobre las actividades de soporte y visibilidad sobre sus métricas esenciales, siempre buscando el mayor nivel de automatización y autoservicio en las operaciones. Más información en 🤍atsistemas.com Síguenos también en redes sociales: Facebook: 🤍 LinkedIn: 🤍 Twitter: 🤍 Google+: 🤍
Jira Service Desk comes with templates that get you started from day 1. Let us take a look at the workflows that comes out of the box with IT Service Desk template. #Workflows #JiraServiceDesk #ITSM #ITIL Need my help? Raise a ticket for me: 🤍 #### Jira books and Video courses (Available to buy) 1. Jira Quick Start Guide (Book): 🤍 2. Mastering Jira (Book): 🤍 3. Jira 7 Guide for Administrators and Developers (Video course): 🤍 4. Jira 7 Essentials (Video course): 🤍 Free Video courses 1. GetAnswers: 🤍 2. Portfolio for Jira: 🤍 3. Structure for Jira: 🤍 4. ScriptRunner for Jira: 🤍 5. Google Apps Script tutorials: 🤍 6. JiraTips: 🤍 Social 1. Blog: 🤍 2. Linkedin: 🤍 3. Twitter: 🤍 4. Instagram: 🤍 5. Spotify Podcast: 🤍 6. Apple Podcast: 🤍 7. Youtube: 🤍 ####
This video takes a brief tour of the incident management capabilities in Jira Service Management, powered by Opsgenie. Service desk agents can view the on-call schedule, all open incidents and major incidents, and escalate issues for a rapid resolution.
An updated Atlassian Masterclass Series with new content is available here: 🤍 For full workshop video with Q+A and workbook notes - click here: 🤍 In this tutorial, Robin explains the approvals feature in JIRA Service Desk to make it even easier for people to say yes or no to certain things depending on what the request type is. About JIRA Service Desk JIRA Service Desk is a collaborative service management solution built for IT and service teams. With JIRA Service Desk, you can: 1. Empower customers and employees to self-service. Quickly deploy a service request catalogue with a consumer grade experience that user love. The Jira Service Desk request portal offers immediate value to the business from day one. 2. Provide access to valuable integrated knowledge with the Jira Service Desk integration with Confluence. Users see related knowledge base entries from the request portal which free up agents from answering the same question over and over. 3. Streamline ticket management with customisable assignment queues which maps to the way your service team works powered by the amazingly flexible JIRA Query Language (JQL). 4. Set up powerful SLAs (Service Level Agreements) and have them up and running with out-of-the-box service level agreements or create your own. Which empowers the IT support team with proactive insights to stay ahead of issues. 5. Experience real-time collaboration which will empower an IT team with the ability to discuss issues instantly through the ability to create HipChat rooms from a ticket with one click. Get notified of critical updates as they happen and never lose track of the conversation with the JIRA Service Desk and HipChat integration. 6. Create action-based rules to do things such as update your customers and notify your team about issues that are about to breach SLA through the Automation feature. This automation engine performs actions based on specific events and conditions defined by the JSD admin. Contact GLiNTECH for further training, software licensing and consulting services by calling (02) 9299 3999 or email sales🤍glintech.com
Disfruta de equipos de gran velocidad con Jira Service Management Permite a los equipos empresariales, de desarrollo, TI y operaciones colaborar a gran velocidad. Responde a los cambios y ofrece experiencias de servicio excelentes a los clientes y empleados rápidamente.
Get all my courses for USD 5.99/Month - 🤍 In this Jira Service Management tutorial, we will learn about Introduction to Jira Service Management and Atlassian JSM Setup. We will be learning about Jira Service Management cloud version by signing up for free JSM account. 🔸FREE Training's at 🤍 🔔SUBSCRIBE to CHANNEL: 🤍 Help me in spreading the knowledge, please hit LIKE, SHARE, and SUBSCRIBE for the latest tutorials. More tutorial playlists below: ✅ ALL PLAYLISTS (RCV Academy) 🔸 🤍 ✅ ALL PLAYLISTS (Software Testing Mentor) 🔸 🤍 ✅ JIRA BEGINNER TUTORIAL🔸 🤍 ✅ JIRA WORKFLOW TUTORIAL🔸 🤍 ✅ JIRA ADMINISTRATION TUTORIAL🔸 🤍 ✅ JIRA TUTORIAL INTERMEDIATE🔸 🤍 ✅ JIRA TUTORIALS🔸 🤍 ✅ ZEPHYR TUTORIAL🔸 🤍 ✅ SOAPUI TUTORIAL🔸 🤍 ✅ JSONPath TUTORIAL🔸 🤍 ✅ POSTMAN TUTORIAL🔸 🤍 ✅ ISTQB AGILE TESTER CERTIFICATION TUTORIAL🔸 🤍 ✅ ISTQB FOUNDATION LEVEL CERTIFICATION TUTORIAL🔸 🤍 ✅ CUCUMBER SELENIUM TUTORIAL🔸 🤍 ✅ TESTRAIL TUTORIAL🔸 🤍 ✅ AGILE TUTORIALS🔸 🤍 ✅ PYTHON TUTORIALS🔸 🤍 ✅ PYTHON BEHAVE TUTORIALS🔸 🤍 ✅ PRACTITEST TUTORIAL🔸 🤍 ✅ JAVA TUTORIAL🔸 🤍 ✅ ZEPHYR TUTORIAL🔸 🤍 🔶 ENROL IN MANY FREE TRAININGS ON RCV ACADEMY PORTAL 🔶 🤍 🔶 FOLLOW US ON TWITTER 🔶 🤍 🤍 🤍 🔶 LIKE US ON FACEBOOK 🔶 🤍 🤍 🔶 OUR TUTORIAL WEBSITES 🔶 🤍 🤍 🔶TAGS 🔶 jira service management,jira service desk,jira service management setup,jira service management demo,jira service management configuration,how to use jira service management,jira service desk tutorial,jira service management tutorial,atlassian jira service management,atlassian jira service management tutorial,atlassian jsm,atlassian service desk,atlassian service management,jira service management cloud,jira service management introduction #jira #jiraservicemanagement #jiraservicedesk #atlassian #jsm #jsd #softwaretestingmentor #rcvacademy
Jira Service Management est la solution ITSM de la suite Atlassian. Offrez une expérience personnalisée à vos clients et facilitez les échanges entre les équipes de développement et de support. 👇👇👇 QUELLE EST LA DIFFÉRENCE ENTRE CLIENT, AGENT ET DÉVELOPPEUR ? Dans cette vidéo, nous parlons de 3 rôles : - Client : c'est le demandeur, c'est-à-dire la personne à l'origine du ticket. - Agent : c'est la personne de l'équipe de support qui traite le ticket. - Développeur : c'est la personne de l'équipe de développement qui assiste l'agent en escalade de niveau 2 ou niveau 3. QUELLE EST LA DIFFÉRENCE ENTRE JIRA SERVICE MANAGEMENT ET JIRA SERVICE DESK ? Jira Service Management est le nouveau nom de Jira Service Desk, un outil collaboratif pour aider vos équipes à résoudre plus vite les tickets clients. QUELLE EST LA DIFFÉRENCE ENTRE JIRA SERVICE MANAGEMENT ET JIRA SOFTWARE ? Jira Software est la solution n°1 pour les équipes de développement Agile. Jira Service Management est un outil ITSM destiné aux équipes de support. Découvrez comment intégrer ces deux outils de façon devops à 09:10. QU'EST-CE QUE CONFLUENCE ? Confluence est le wiki de la suite Atlassian. Liez Confluence à Jira Service Management pour proposer une base de connaissances à vos clients. Découvrez comment construire une solution en self-service à 02:38. - SOMMAIRE : 00:00 • Jira Service Management, qu'est-ce que c'est ? 02:13 • Création d'un ticket sur le portail client 02:38 • Intégration avec la base de connaissances Confluence 04:12 • Vue du ticket en tant que demandeur 04:59 • Vue du ticket en tant qu'agent 06:58 • Commentaires internes et publics 08:34 • Recherche de tickets similaires 09:10 • Escalade d'un ticket 10:49 • Mise à jour de tickets en masse 11:29 • Vue du ticket en tant que développeur 13:59 • Clôture du ticket par le client 14:27 • Consultation de l'historique de tickets 15:11 • Note de satisfaction 15:46 • Reporting - Vous souhaitez être accompagné pour configurer votre projet Jira ? Décrivez-nous vos besoins par email : contact🤍twybee.com Plus d'infos sur notre site Internet : 🤍 - Suivez-nous : • Sur LinkedIn ➜ 🤍 • Sur Twitter ➜ 🤍 • Sur Instagram ➜ 🤍
Jira Service Management’s approach to knowledge management fosters team collaboration across ITSM practices. Learn more and try Jira Service Management for free 🤍
An updated Atlassian Masterclass Series with new content is available here: 🤍 In this tutorial, Robin explains why there is a need for a service desk tool in your organisation. He provides examples of where this tool can be applied to improve business and team outcomes. About JIRA Service Desk JIRA Service Desk is a collaborative service management solution built for IT and service teams. With JIRA Service Desk, you can: 1. Empower customers and employees to self-service. Quickly deploy a service request catalogue with a consumer-grade experience that user love. The Jira Service Desk request portal offers immediate value to the business from day one. 2. Provide access to valuable integrated knowledge with the Jira Service Desk integration with Confluence. Users see related knowledge base entries from the request portal which free up agents from answering the same question over and over. 3. Streamline ticket management with customised assignment queues which maps to the way your service team works powered by the amazingly flexible JIRA Query Language (JQL). 4. Set up powerful SLAs (Service Level Agreements) and have them up and running with out-of-the-box service level agreements or create your own. Which empowers the IT support team with proactive insights to stay ahead of issues. 5. Experience real-time collaboration which will empower an IT team with the ability to discuss issues instantly through the ability to create HipChat rooms from a ticket with one click. Get notified of critical updates as they happen and never lose track of the conversation with the JIRA Service Desk and HipChat integration. 6. Create action-based rules to do things such as update your customers and notify your team about issues that are about to breach SLA through the Automation feature. This automation engine performs actions based on specific events and conditions defined by the JSD admin. Contact GLiNTECH for further training, software licensing and consulting services by calling (02) 9299 3999 or email sales🤍glintech.com
Learn how to automatically create issues in JSM when a user sends a message to a support channel in Slack. HelpDesk+ creates a two-way integration between Jira Service Management and Slack so you can provide support without leaving Slack. Learn more: 🤍
Get all my courses for USD 5.99/Month - 🤍 In this Jira Service Management tutorial, we will learn how to create queues in Jira service Management or Jira Service Desk. 🔸FREE Training's at 🤍 🔔SUBSCRIBE to CHANNEL: 🤍 Help me in spreading the knowledge, please hit LIKE, SHARE, and SUBSCRIBE for the latest tutorials. More tutorial playlists below: ✅ ALL PLAYLISTS (RCV Academy) 🔸 🤍 ✅ ALL PLAYLISTS (Software Testing Mentor) 🔸 🤍 ✅ JIRA BEGINNER TUTORIAL🔸 🤍 ✅ JIRA WORKFLOW TUTORIAL🔸 🤍 ✅ JIRA ADMINISTRATION TUTORIAL🔸 🤍 ✅ JIRA TUTORIAL INTERMEDIATE🔸 🤍 ✅ JIRA TUTORIALS🔸 🤍 ✅ ZEPHYR TUTORIAL🔸 🤍 ✅ SOAPUI TUTORIAL🔸 🤍 ✅ JSONPath TUTORIAL🔸 🤍 ✅ POSTMAN TUTORIAL🔸 🤍 ✅ ISTQB AGILE TESTER CERTIFICATION TUTORIAL🔸 🤍 ✅ ISTQB FOUNDATION LEVEL CERTIFICATION TUTORIAL🔸 🤍 ✅ CUCUMBER SELENIUM TUTORIAL🔸 🤍 ✅ TESTRAIL TUTORIAL🔸 🤍 ✅ AGILE TUTORIALS🔸 🤍 ✅ PYTHON TUTORIALS🔸 🤍 ✅ PYTHON BEHAVE TUTORIALS🔸 🤍 ✅ PRACTITEST TUTORIAL🔸 🤍 ✅ JAVA TUTORIAL🔸 🤍 ✅ ZEPHYR TUTORIAL🔸 🤍 🔶 ENROL IN MANY FREE TRAININGS ON RCV ACADEMY PORTAL 🔶 🤍 🔶 FOLLOW US ON TWITTER 🔶 🤍 🤍 🤍 🔶 LIKE US ON FACEBOOK 🔶 🤍 🤍 🔶 OUR TUTORIAL WEBSITES 🔶 🤍 🤍 🔶TAGS 🔶 how to create queues in Jira service management,how to create queues in jira service desk,jira service desk tutorial,jira service desk queue management,service management,jira service management queues,jira service desk queues,jira service management,jira service management tutorial,jira service management queue,jira service management setup,atlassian service management,atlassian service desk,atlassian jira service management tutorial #jira #jiraservicemanagement #jiraservicedesk #atlassian #jsm #jsd #softwaretestingmentor #rcvacademy
Get all my courses for USD 5.99/Month - 🤍 In this Jira Service Management tutorial, we will learn how to customize customer portal in Jira Service Management. 🔸FREE Training's at 🤍 🔔SUBSCRIBE to CHANNEL: 🤍 Help me in spreading the knowledge, please hit LIKE, SHARE, and SUBSCRIBE for the latest tutorials. More tutorial playlists below: ✅ ALL PLAYLISTS (RCV Academy) 🔸 🤍 ✅ ALL PLAYLISTS (Software Testing Mentor) 🔸 🤍 ✅ JIRA BEGINNER TUTORIAL🔸 🤍 ✅ JIRA WORKFLOW TUTORIAL🔸 🤍 ✅ JIRA ADMINISTRATION TUTORIAL🔸 🤍 ✅ JIRA TUTORIAL INTERMEDIATE🔸 🤍 ✅ JIRA TUTORIALS🔸 🤍 ✅ ZEPHYR TUTORIAL🔸 🤍 ✅ SOAPUI TUTORIAL🔸 🤍 ✅ JSONPath TUTORIAL🔸 🤍 ✅ POSTMAN TUTORIAL🔸 🤍 ✅ ISTQB AGILE TESTER CERTIFICATION TUTORIAL🔸 🤍 ✅ ISTQB FOUNDATION LEVEL CERTIFICATION TUTORIAL🔸 🤍 ✅ CUCUMBER SELENIUM TUTORIAL🔸 🤍 ✅ TESTRAIL TUTORIAL🔸 🤍 ✅ AGILE TUTORIALS🔸 🤍 ✅ PYTHON TUTORIALS🔸 🤍 ✅ PYTHON BEHAVE TUTORIALS🔸 🤍 ✅ PRACTITEST TUTORIAL🔸 🤍 ✅ JAVA TUTORIAL🔸 🤍 ✅ ZEPHYR TUTORIAL🔸 🤍 🔶 ENROL IN MANY FREE TRAININGS ON RCV ACADEMY PORTAL 🔶 🤍 🔶 FOLLOW US ON TWITTER 🔶 🤍 🤍 🤍 🔶 LIKE US ON FACEBOOK 🔶 🤍 🤍 🔶 OUR TUTORIAL WEBSITES 🔶 🤍 🤍 🔶TAGS 🔶 customer portal jira,creating ticket in jira,jira service desk,jira service management,customize jira service desk portal,customise customer portal,jira service management customer portal,jira servicedesk customer portal,how to create a jira service desk portal,jira service management tutorial,jira service management demo,jira service management setup,set up jira service management #jira #jiraservicemanagement #jiraservicedesk #atlassian #jsm #jsd #softwaretestingmentor #rcvacademy
Learn how to connect your Jira Service Desk to Confluence and vis versa. Jira Service Desk is a flexible, collaborative ITSM solution built for rapid service deliver. When connected with Confluence, it can transform IT to deliver faster and collaborate effortlessly Connect with Confluence: 🤍 🤍 🤍 Confluence is a team workspace where knowledge and collaboration meet. Equipped with the right information, teams can make quick decisions, gain alignment, and transform the way they work together. Learn more about Confluence: 🤍 Subscribe: 🤍
Jira Service Desk is customer service management software that increases business productivity with fast ticket resolution. Do you need this solution in your company to continue growing your business? Visit our website to learn about our work and contact us through social networks. We want to help transform your business. - Visit us at: 🤍 Follow us on Youtube: 🤍 Linkedin: 🤍 Instagram: 🤍 Facebook: 🤍
An updated Atlassian Masterclass Series with new content is available here: 🤍 For full workshop video with Q+A and workbook notes - click here: 🤍 In this tutorial, Robin explains how to turn your service desk and help desk from good to great with automation. About JIRA Service Desk JIRA Service Desk is a collaborative service management solution built for IT and service teams. With JIRA Service Desk, you can: 1. Empower customers and employees to self-service. Quickly deploy a service request catalog with a consumer grade experience that user love. The Jira Service Desk request portal offers immediate value to the business from day one. 2. Provide access to valuable integrated knowledge with the Jira Service Desk integration with Confluence. Users see related knowledge base entries from the request portal which free up agents from answering the same question over and over. 3. Streamline ticket management with customisable assignment queues which maps to the way your service team works powered by the amazingly flexible JIRA Query Language (JQL). 4. Set up powerful SLAs (Service Level Agreements) and have them up and running with out-of-the-box service level agreements or create your own. Which empowers the IT support team with proactive insights to stay ahead of issues. 5. Experience real-time collaboration which will empower an IT team with the ability to discuss issues instantly through the ability to create HipChat rooms from a ticket with one click. Get notified of critical updates as they happen and never lose track of the conversation with the JIRA Service Desk and HipChat integration. 6. Create action-based rules to do things such as update your customers and notify your team about issues that are about to breach SLA through the Automation feature. This automation engine performs actions based on specific events and conditions defined by the JSD admin. Contact GLiNTECH for further training, software licensing and consulting services by calling (02) 9299 3999 or email infor🤍glintech.com
An updated Atlassian Masterclass Series with new content is available here: 🤍 For full workshop video with Q+A and workbook notes - click here: 🤍 In this tutorial, Robin shows you the available reports in JIRA Service Desk which tends to be under utilised by administrators or managers. About JIRA Service Desk JIRA Service Desk is a collaborative service management solution built for IT and service teams. With JIRA Service Desk, you can: 1. Empower customers and employees to self-service. Quickly deploy a service request catalog with a consumer grade experience that user love. The Jira Service Desk request portal offers immediate value to the business from day one. 2. Provide access to valuable integrated knowledge with the Jira Service Desk integration with Confluence. Users see related knowledge base entries from the request portal which free up agents from answering the same question over and over. 3. Streamline ticket management with customisable assignment queues which maps to the way your service team works powered by the amazingly flexible JIRA Query Language (JQL). 4. Set up powerful SLAs (Service Level Agreements) and have them up and running with out-of-the-box service level agreements or create your own. Which empowers the IT support team with proactive insights to stay ahead of issues. 5. Experience real-time collaboration which will empower an IT team with the ability to discuss issues instantly through the ability to create HipChat rooms from a ticket with one click. Get notified of critical updates as they happen and never lose track of the conversation with the JIRA Service Desk and HipChat integration. 6. Create action-based rules to do things such as update your customers and notify your team about issues that are about to breach SLA through the Automation feature. This automation engine performs actions based on specific events and conditions defined by the JSD admin. Contact GLiNTECH for further training, software licensing and consulting services by calling (02) 9299 3999 or email sales🤍glintech.com
Рассказ Дмитрия Абрамова (teamlead) про то как наша команда переводила на Atlassian Jira Service Desk часть подразделений крупной производственной компании. Москва, апрель 2019 🤍 CRM for Jira (🤍 My requests (🤍 Extension for Jira Service Desk (🤍 SAML Single Sign On (SSO) Jira (🤍 ScriptRunner for Jira (🤍 Secure Fields for Jira (🤍
.svg){kind=small}
